Frequently Asked Questions:
Imagine having a technology team at your disposal every day! Our team will help you enroll devices and maintain your inventory in our cloud based MDM solution. Secure and lock them down your devices so your users will have limited access and cannot put personal locks on them. We will also troubleshoot MDM and app issues and help find solutions to your future needs.
Our Miradore MDM solution provides a scalable solution with the latest features including Lifecycle Management, Device security, device lock down, location tracking, application deployment. remote login and much more.
Our protection plan allows you to have peace of mind when a device is lost or damaged. Limit your company's liability by paying a one time replacement cost without committing to a new contract or device payment plan
With certain manufacturers a repair can be done with little or no cost to you. We will coordinate the repair from start to finish and get your device working again. We will send you a prepaid shipping label and once you ship your device, it will be repaired and shipped back to you.
Yes we do! Our device rental program is for 4 months and is available year round for our DSP's. You can use the rental devices for up to 4 months and then return them to us.
What's the cost involved? The cost is $29.99/month per device which includes the device, cover, power pack and charger. For more information and to place an order, you can go here: https://wirelesssupport.com/dsp/peakrental
-Our phone support hours are M-F 8AM to 5PM PST. Email support is available 7 days a week 8AM to 5PM PST
-Any app that is needed to run your DSP business can be deployed and setup. We have a suite of apps that we automatically install based on our experience but we can add any app that is needed.
We do everything necessary to make things easier on you to deploy devices. We will fully charge the battery, label each device, setup the MDM and deploy all apps and configurations, install case/cover and any other accessories that are needed. Then kit the device and prepare shipping to your specific station or facility.
We can help you save money by identifying to root cause of the additional charges and work with you to rectify the issue. We save you time by proactively rectifying billing issues. Our Audit report provides you the analysis tool you need to fully understand where your costs are.