What kind of support does Wireless Support offer?

Wireless Support provides comprehensive support services that include 24/7 area help assistance available via phone and email. The support group is dedicated to resolving issues promptly and minimizing business disruptions. Additionally, the services encompass proactive billing error corrections, expense management, and device lifecycle management, ensuring seamless operations.

How does the Device Protection Plan benefit my business?

Your business may rest easy knowing that its gadgets are protected from harm with the Device Protection Plan. It provides peace of mind with a fixed replacement cost, eliminating the need for new contracts. This plan minimizes downtime and reduces financial liability for damaged or lost devices.

What is included in the Wireless Support Complete (WSC) program?

Device security, lifecycle management, limitless help desk service, and expense control are all part of the WSC program's comprehensive solution. It is tailored to meet all your wireless needs, ensuring that your devices are always protected, managed, and supported efficiently.

How does Wireless Expense Management work?

Lower your monthly wireless payments with the help of Wireless Expense Management. It will audit your carrier invoices, find idle lines, and negotiate better rates. This service provides a clear, manageable view of your expenses, helping you save money by proactively managing and optimizing your wireless accounts.

Does Wireless Support offer GPS tracking solutions?

Indeed, we offer advanced GPS tracking solutions that offer real-time location monitoring, geofencing, detailed travel reports, and more. These components help you keep track of your assets and personnel, enhancing operational oversight and security.

Mobile Device Management (MDM)

Enhance Your Mobile Operations

Empower your workforce with our Mobile Device Management Services, designed to streamline the setup and ongoing administration of your company’s devices.

We focus on security, efficiency, and cost-effectiveness, ensuring your mobile operations align with business goals. Our Business Mobile Device Management solutions provide robust oversight of your mobile data management, safeguarding sensitive information while maintaining user accessibility and compliance.

Incorporating MDM GPS Tracking, we offer precise location services that enhance security and resource management, providing peace of mind for corporate assets across all mobile platforms.

Wireless Support delivers cutting-edge solutions that refine mobile efficiency and security, setting a new standard in mobile device management excellence.

Push Mobile Applications

Push and update applications remotely to one or all of your devices. Authorize only approved applications and manage the play store remotely.

Reporting and Inventory Management

Generate reports of all your devices and get detailed information including location, device type, imei's icc id's and much more. Fully manage and update your inventory and keep track of warranties including life cycle of each device. Fully manage and update your inventory to match your users.

GPS Tracking

Track your users in real time with the built in GPS tracking feature. Get a breadcrumbs view of the location your user has travelled on a map in a given period of time. With our optional GPS Tracking app, you can get more detailed information including 30 second location pings, customized travel reports including stops and duration, Geofencing and alerts and a lot more features. Our GPS Tracking app is included with your subscription of WSC.

Fully Managed MDM Services (Help, Monitor, Maintain, Report and Consult)

A MDM solution is a great tool to have but it has to be maintained to stay up to date. Our team of experts will provide a fully managed solution that will save your staff a ton of time and frustration. We will provide you with a 100% managed MDM solution that will allow your team to focus on growing your business. Our team will help you with all aspects of the MDM including user and device enrollment, inventory management, lifecycle management, reporting, device retirement and all other MDM requirements.

Device Restrictions

Lock down your company owned devices and restrict them from misuse with our built in Device Restrictions. Prevent users from being able to add a protection lock or their personal accounts on your work devices. Restrict and control the app store and only provide access to apps that are approved by your IT policy. Restrict the browser to only allow content via without download or streaming capability.

Policy Enforcement

Enforce your company IT Policy on all your devices and have the ability to assign different policies to different user groups. Business policies get enforced at all times and you can easily monitor to make sure all your devices are compliant to your policies. Combine all configuration profiles, apps, files and roll outs into one policy to make enforcement easier.

Cloud Based Control Panel

Our Cloud based control panel allows you to fully manage and configure your device remotely. The easy to use control panel gives you full functions that is 100% cloud based so you can login from anywhere and have full visibility into your users and devices.

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Frequently Asked Questions:

With an MDM solution, companies can safely manage and control mobile devices throughout their whole network. This includes maintaining systems, complying with security standards, and distributing software and updates to ensure all equipment meets company standards.

Fully managed MDM takes the burden off the company's IT staff by providing complete management of all mobile devices in the network. This service includes the installation, maintenance, and updating of MDM software, as well as support for any issues that arise, ensuring devices remain secure and functional without requiring extensive internal resources.

It's best to find a service that works with a lot of different mobile devices and running systems and has strong security features like encryption and remote wiping. It should also have detailed reporting tools for keeping an eye on how the device is used and making sure that company rules are being followed.

Look for a service with encryption, remote wipe, and support for several mobile devices and operating systems. Device usage and company policy compliance should be monitored with detailed reporting tools.

The MDM solution permits the implementation of security measures, which include device storage, password management, and far-flung erasing of misplaced or stolen gadgets. Additionally, MDM can reveal and prevent the set-up of unauthorized applications, putting off potential safety risks.